Your privacy,
our commitment.

Introduction

Welcome to KrapMaps. We're committed to protecting your privacy and ensuring you have a safe experience using our app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Information We Collect

Personal information

• Username and email address
• Profile information (emoji avatar, username colour — optional)
• Premium subscription status and payment information (processed securely through Google Play)

Location data

• Precise location when you add a bin to the map
• Approximate location for showing nearby bins
• We never track your location in the background
• Location data is only collected when you actively use the map feature

Photos & media

• Photos you upload when mapping bins
• Photos are verified by AI to ensure they show public bins
• Photos are stored securely and associated with your account

Usage data

• Bins added, verified, and mapped
• Points earned and achievements unlocked
• Leaderboard rankings and statistics
• App interactions and feature usage

Device information

• Device IDs for analytics and fraud prevention
• Diagnostic information for crash reporting and app improvement
• App performance metrics

How We Use Your Information

We use the information we collect to:

• Provide and maintain the KrapMaps service
• Show you nearby bin locations
• Calculate points and leaderboard rankings
• Send important app updates and notifications
• Improve the app experience and fix bugs
• Verify that submitted photos show public bins (using AI)
• Process premium subscriptions
• Prevent fraud and abuse
• Analyse aggregated bin location data for business insights

Data Sharing & Business Use

We may share anonymised and aggregated location data about public bin locations with business partners for environmental research, government agencies for urban planning, and commercial entities for B2B data licensing.

Third-party services we use

These services have their own privacy policies governing their use of your information.

Data Security

We implement appropriate security measures to protect your personal information:

• Encrypted data transmission (HTTPS/TLS)
• Secure authentication via Firebase
• Access controls on our database
• Regular security audits

No method of transmission over the Internet is 100% secure, but we take every reasonable precaution.

Data Retention

• Account data: Retained while your account is active
• Bin locations: Retained indefinitely as public infrastructure data
• Photos: Retained while associated bin is active
• Analytics data: Aggregated and anonymised after 90 days

Your Rights & Choices

Account & Data Deletion

To request account or data deletion, please use our deletion request form: 🗑️ Data Deletion Request Form

What will be deleted

• Your account and login credentials
• Your profile information
• Your points and leaderboard position
• Your uploaded photos

What will be kept (anonymised)

• Bin location data — anonymised to preserve map quality for the community

Processing time: 7–14 business days

Children's Privacy

KrapMaps is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Premium Subscriptions

• Premium subscriptions are processed through Google Play
• Payment information is handled by Google, not KrapMaps
• We store your premium status but not payment card details
• Subscriptions auto-renew unless cancelled
• Cancel anytime through Google Play Store settings

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the app, updating the "Last Updated" date, and sending an in-app notification.

Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: privacy@krapmaps.com
• Data deletion / access requests: Submit Request Form